Services
Advice Clinic
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Our Work
Free and professional support
Refugees and asylum seekers living in the UK can come to us for free and professional support and guidance on:
- Housing
- Employment
- Immigration
- Welfare
- Referrals for legal representation
- Energy Usage and Savings
We also provide mentors for longer term one-to-one support and tailored help for young people and unaccompanied minors.
“I spent very long hours in the office, and they were all very welcoming and supportive. After spending many months on the streets, I have now been accommodated. I received support from the ACAA when no one else wanted to, and I will be forever thankful to them.” – Najib
To access any of the services below email legal@afghanistan-central-asian.org.uk or call 0208 572 0300.
Housing
We can help find suitable housing, or work with you to resolve problems with existing housing and disputes with landlords. This can include filling in forms, phone calls and legal referrals to other organisations and solicitors.
Employment, finance and welfare
We offer advice and assistance when applying for travel documents, social security payments, loans and grants. We can help you negotiate the welfare system and offer information and advice about your rights and access to healthcare, education and other benefits. We can also help you deal with debt agencies.
Immigration
We help with applications for visas and other travel documents and can offer legal referrals to other organisations and solicitors.
Mentoring
Our mentors come from diverse professional backgrounds, but they all have experience or expertise that enables them to understand new arrivals’ issues and guide them effectively. Mentors encourage people to develop their skills and fulfil their potential in what can often be a difficult transition to a new country and lifestyle.
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We offer mentoring to anyone who feels they could benefit, whether they have a specific challenge or are looking for more general guidance. Our mentors provide their mentees with the confidence and support to develop their life positively.
We can provide support with immigration and asylum issues, mental health, education, employment and skills training, countering radicalisation (particularly in young people vulnerable to extremism), as well as general guidance and friendship.
Support for young people
We provide support to new arrivals and unaccompanied children, including one-to-one support from our mentors who can help young people gain the skills necessary for independent living.
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We work in partnership with local groups and local authorities to create a better platform for positive collaboration. We help improve the knowledge of young people who have recently arrived in the UK through:
- Citizenship sessions
- Workshops and training
- Creating a pathway plan
- Mentor support as needed
- Free immigration information sessions by pupil barristers
Will you help?
Get Involved
We are always looking to expand our team of enthusiastic and committed volunteers.